Start Results Manager and click on Login Options button on the left side of the screen. Then choose to Allow unregistered learners to use the program. Click Update. Your learners will now see a New User button on the login screen which they can use once they have typed their name (or ID) and password. Once you have finished this period of self-registration; you can use Results Manager to disable this unregistered students option. Now your learners will only see a Login button and cannot create new names.
There is one administrator account in Results Manager, the name and password of which were sent to you in your welcome letter. To change the password for this account, start Results Manager with this name and password. Then click Change Password on the left of the screen. This will let you change the password for this account. To change any teacher or learner account, you must also log in as the administrator. Then you can click on the teacher/student name in the list on the right. Choose Details and change the password and click Update. Teachers cannot change any passwords.