Tutorials

1. What is Clear Pronunciation 2 (Speech)?


Learners focus on recognising and producing the features of natural, native-speaker speech: consonant...

Learners focus on recognising and producing the features of natural, native-speaker speech: consonant...
Clear Pronunciation 2 (Speech)
Learners focus on recognising and producing the features of natural, native-speaker speech: consonant clusters, word and sentence stress, connected speech and intonation. With video and audio input.
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2. What is Clear Pronunciation 1 (Sounds)?


Learners find it extremely useful to practise pronunciation independently. Clear Pronunciation helps...

Learners find it extremely useful to practise pronunciation independently. Clear Pronunciation helps...
Clear Pronunciation 1 (Sounds)
Learners find it extremely useful to practise pronunciation independently. Clear Pronunciation helps them recognise and pronounce 43 English phonemes through activities, audio and video.
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3. How do I update my browser to display the latest version of the program?

Most of the time it is automatically updated, but occasionally your browser may display the old content...
Most of the time it is automatically updated, but occasionally your browser may display the old content...
Most of the time it is automatically updated, but occasionally your browser may display the old content / program version. Here are some procedures for you to clear the cache content in your browser: http://www.wikihow.com/Clear-Your-Browser's-Cache

In addition to the browser's cache, there is an extra step in clearing your Flash Player cache. You will need to go to the link here. Then remove the tick at the bottom (Store common Flash components...), confirm to delete, then tick to add it back again. This will clear the Flash Player's cache.

4. Active Reading, Clear Pronunciation 1 and 2, and It's Your Job are not shown in Results Manager.

Explanation:
This can happen in the network version. Results Manager was released earlier than these...
Explanation:
This can happen in the network version. Results Manager was released earlier than these...
Explanation:
This can happen in the network version. Results Manager was released earlier than these programs, so it does not link to these programs automatically.

Solution:
A new configuration file which has all the new programs linked to Result Manager can solve the problem. Download this file. There is a file called location.ini inside which should replace the current location.ini located in the ResultsManager folder.

It's Your Job has a different program structure and cannot work with the current Results Manager network version.

Note: If the original location.ini has been customized, compare it with the new location.ini and make corresponding changes before replacing it.

If this does not help, please contact In Author Plus, you have an export feature that creates a ZIP file with all the content of your course that you can download to your computer. We encourage you to do this often to minimise the risk of losing work - whether Author Plus is running from Clarity's servers or your own.

Our server backs up your content every day (if it changes) and we will be very happy to create a ZIP file for you so that you have your own copy. Please send your request for this to support@clarityenglish.com.

5. Is my licence transferable?

Licences are not transferable and remain used until the licence renewal date. A licence is assigned to...
Licences are not transferable and remain used until the licence renewal date. A licence is assigned to...
Licences are not transferable and remain used until the licence renewal date. A licence is assigned to a single learner and is valid for up to a year. If a learner has used a program, removing their name from Results Manager will NOT free up the licence. At the renewal date all licences become available for use again. New students or students who have already used a licence from the previous year will use up one new licence when they start the program. For students who carry over from the previous year, the process is seamless and all their progress records are saved.

If you have licences unused at the end of the year they are NOT transferred to the next year.
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