Tutorials

1. Is My Canada SmartBoard compatible?

Yes, the program is SmartBoard friendly. Many features available with the SmartBoard, lend themselves...
Yes, the program is SmartBoard friendly. Many features available with the SmartBoard, lend themselves...
Yes, the program is SmartBoard friendly. Many features available with the SmartBoard, lend themselves very well to using My Canada in a teacher centred setting.

2. Can teachers print the maps from the Geography section in My Canada?

Yes, once you purchase the program you can print the maps. Simply right click on the map, then go to...
Yes, once you purchase the program you can print the maps. Simply right click on the map, then go to...
Yes, once you purchase the program you can print the maps. Simply right click on the map, then go to print and left click.

3. Nothing shows up on my screen when I try to run the program.

Some browsers block pop-ups without any warning - and sometimes we use pop-ups from www.ClarityEnglish.com...
Some browsers block pop-ups without any warning - and sometimes we use pop-ups from www.ClarityEnglish.com...
Some browsers block pop-ups without any warning - and sometimes we use pop-ups from www.ClarityEnglish.com to run the program. Check this page for instructions on how to allow pop-ups in your browser from trusted sites: http://www.upenn.edu/computing/help/doc/browser/popup.html

4. I removed the checkmarks beside the exercise titles in Results Manager to disable exercises for selected students, but I found they are enabled again afterwards when I log in as administrator to change students' profiles. What did I do?

In Results Manager, the function to disable exercises for students is called - hidden content. Hidden...
In Results Manager, the function to disable exercises for students is called - hidden content. Hidden...
In Results Manager, the function to disable exercises for students is called - hidden content. Hidden Content is group-specific. When teachers log into Results Manager, they only see their own group(s) of students and change the content the students can access. So two different teachers can set up profiles of content that are very different for their students without any clash. Administrators can see all groups in their institution.

If you click on a student (or indeed a teacher) on the right of the screen, rather than a group, the checkmarks all disappear because you can't set hidden content for a single student, only for a whole group.

5. Can I set up a link to the subscribed programs on my library's website and allow subscribers to start the program from there without having to log in?

Yes. We can work with your EZproxy system. You just need to tell us the IP address that your EZproxy...
Yes. We can work with your EZproxy system. You just need to tell us the IP address that your EZproxy...
Yes. We can work with your EZproxy system. You just need to tell us the IP address that your EZproxy system uses and we will use this to limit access to the software. Then you can put an image and link on your website and only subscribers who have logged in to your system will be able to use the program.

6. How do I run your programs with SCORM?

You have to have a learner-tracking licence to integrate with SCORM since the learner details are passed...
You have to have a learner-tracking licence to integrate with SCORM since the learner details are passed...
You have to have a learner-tracking licence to integrate with SCORM since the learner details are passed to the Clarity program (so it is not anonymous) and then the Clarity program sends progress data back to Moodle's built-in reports (so it is tracking). SCORM handles all login, so if a student has a Moodle account and is enrolled in a course that contains a unit from a Clarity program, they will automatically be able to run that unit. If it is their first time to do so, the Clarity program will add their details to the database and check off one licence. The same details will be picked up when the same student runs that program (from any Moodle course).

The first step is just to check that you are satisfied with the Moodle integration, so if you visit here and download one of the learning objects. You should then be able to import this as a SCORM object into a Moodle course. The actual software and content are all hosted on Clarity servers, with pointers going into your system. This keeps everything very small and tidy.

7. Can teachers print the exercises?

Yes, once you purchase the program teachers can print the exercises. The exercises can be used in the...
Yes, once you purchase the program teachers can print the exercises. The exercises can be used in the...
Yes, once you purchase the program teachers can print the exercises. The exercises can be used in the classroom or as homework or extra review.

8. Is it possible to let students use the program first before I assign them into different groups?

Yes, this is absolutely fine. You can let them self-register - or input their names yourself - and then...
Yes, this is absolutely fine. You can let them self-register - or input their names yourself - and then...
Yes, this is absolutely fine. You can let them self-register - or input their names yourself - and then let them loose on the program. When you have time, you can set up groups and assign students to them.

9. How can I use the dictionary?

To look up any word in the online dictionary, hold down the Control (CTRL) key while you click on the...
To look up any word in the online dictionary, hold down the Control (CTRL) key while you click on the...
To look up any word in the online dictionary, hold down the Control (CTRL) key while you click on the word.

10. Do you support LDAP for student login?

I am afraid that we don't. However you can import student details to Results Manager from a spreadsheet...
I am afraid that we don't. However you can import student details to Results Manager from a spreadsheet...
I am afraid that we don't. However you can import student details to Results Manager from a spreadsheet if you can export that from your student management system. You can also control whether students use their name or ID to log in.

11. We would like to link directly to a particular unit in my program. How do we do that?

You can look at this documentation in our integration page that gives you full details on how to do...
You can look at this documentation in our integration page that gives you full details on how to do...
You can look at this documentation in our integration page that gives you full details on how to do this. It will show you how to build a URL link that goes directly to the unit you want.

12. What do my learners need on their computers?

For the online and advanced network versions, learners can link from any browser running on Windows,...
For the online and advanced network versions, learners can link from any browser running on Windows,...
For the online and advanced network versions, learners can link from any browser running on Windows, Mac or Linux. The following list shows known minimum versions:
Internet Explorer - at least v5.5
Navigator - at least v6.0
Firefox - at least v1.0
Safari - at least v2
Opera - at least v8
Chrome - at least v1

Adobe Flash Player has to be installed. For Road to IELTS V2 it must be v10.2 or higher. For other programs it must be v9 or higher for full compatibility, although the programs will run without video and printing if you have v7.

For the network version, the workstation can be running Windows 2000, XP, Vista, 7 or 8. Mac networks are not currently supported. There are no minimum RAM or hard disk requirements for the workstation.

For mobile devices, Android and other systems that support Flash will run the content, but the programs are not adapted for very small screens.

Click here to find out more about our program compatibilities.
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