Tutorials

1. How do I use a direct link to access the Practical Placement Test (PPT)?

In order to access the Practical Placement Test (PPT), you will need to use a direct link. Student accounts...
In order to access the Practical Placement Test (PPT), you will need to use a direct link. Student accounts...
In order to access the Practical Placement Test (PPT), you will need to use a direct link. Student accounts are not able to view PPT via login to www.ClarityEnglish.com. We did this because schools have said that they do not want students to simply be able to do the test whenever they like.

The direct link is sent in the Welcome email that you can refer to. Or, if you already know about your "prefix", you can use the following example with the prefix XXX:
http://www.clarityenglish.com/area1/PracticalPlacementTest/Start.php?prefix=XXX
Students go to this link, type in their name and password here, and get into the test.

2. I bought Tense Buster years ago. However, I would like to install it onto my new computer again but I lost the CD box. Is it possible for me to get a replacement for free?

We can supply replacement CDs for a small cost. Please contact support@clarityenglish.com with details...
We can supply replacement CDs for a small cost. Please contact support@clarityenglish.com with details...
We can supply replacement CDs for a small cost. Please contact support@clarityenglish.com with details of your original order.

3. I am not able to find the Practical Placement Test (PPT) under "My programs".

We do not display PPT on the My programs page on ClarityEnglish.com when a student logs in. This is because...
We do not display PPT on the My programs page on ClarityEnglish.com when a student logs in. This is because...
We do not display PPT on the My programs page on ClarityEnglish.com when a student logs in. This is because teachers requested that it not be shown here so that students cannot work on the test whenever they like. Please use the direct link that we sent to you in the welcome email - or simply contact support@clarityenglish.com if you need the link.

4. How can I get the latest versions?

Below are links to upgrades for all of the Clarity programs. These are free, technical upgrades based...
Below are links to upgrades for all of the Clarity programs. These are free, technical upgrades based...
Below are links to upgrades for all of the Clarity programs. These are free, technical upgrades based on the latest CDs (the CD number is printed on the front of each CD). If you want to upgrade from an older CD, contact support@clarityenglish.com to request an upgrade. Tell us your serial number or institution name, the program and your current version, along with the purchase date if possible. We will let you know if you are entitled to a free or discounted upgrade. Please note that you need to have registered your programs in order to receive free upgrades.

If you have installed a Clarity program on your web server and do not have a CD, please contact support@clarityenglish.com to request an upgrade.

5. What are the latest versions / releases of all Clarity titles?

Our most recent updates are to the Road to IELTS, Active Reading, Tense Buster and Results Manager programs.

Road...
Our most recent updates are to the Road to IELTS, Active Reading, Tense Buster and Results Manager programs.

Road...
Our most recent updates are to the Road to IELTS, Active Reading, Tense Buster and Results Manager programs.

Road to IELTS
Latest online release is v2.10.23, released May 2015.
Latest iPad/tablet release is v2.2.292.
Latest DVD release is 152B v2.0.2.612, released October 2013.
This DVD release contains small data and software fixes. It only supports large network licences..
Previous CD was for the old version of Road to IELTS. Please contact sales for a quotation to upgrade.

Practical Placement Test
This is an online only title, released October 2011.

Access UK
This is an online only title, released September 2011.

Clear Pronunciation 2
Latest CD is 150A, v6.5.6.5, released September 2011.
This CD release supports large network licences.

Study Skills Success V9
Latest CD is 149A, v6.5.6.4, released May 2011.
This CD release has major new content and software. It supports large network licences.
Previous CD was 103A. Please contact sales if you want to upgrade. If you have purchased Study Skills Success in the past you may be eligible for a discount. If you have any purchase details do let us know.

Tense Buster V9
Latest online release is v6.6.0.4, released February 2013.
Latest CD is 109D v6.5.6.5, released February 2013.
This CD release has no new content but fixes some small bugs in the large network installation.
Previous CD was 109A. This CD doesn't need to be upgraded if you are running less than 30 users. Please contact support if you want to upgrade because of a large licence.
TB2001 is no longer supported and you need to upgrade. Major content and software changes have happened since this was published. Please contact sales.

Clear Pronunciation 1
Library and home user CD is 139C, v6.5.6.5, released October 2011. This runs direct from the CD with no installation.
Regular CD is 139B, v6.5.5.9, released November 2010.
This CD release is the first main release for this title. It supports large network licences.
Previous CD was 139A. If you still have this CD please contact support for a free upgrade.

English for Hotel Staff
Only CD is 140A, v6.5.5.5, released March 2010.
This CD release is the first release for this title. It only supports small network licences.

It's Your Job
Only CD is 138A, v6.5.5.5, released March 2010.
This CD release is the first release for this title. It supports large network licences.

Customer Service Communication Skills
Only CD is 135A, v6.5.5.0, released July 2009.
This CD release is the first release for this title. It only supports small network licences.

Active Reading
Latest online release is v6.6.0.4, released February 2013.
Latest CD is 133D v6.5.6.5, released February 2012.
This CD release has no new content, but provides support for the large network installation.
This title replaced the earlier title Reactions!

Author Plus
Latest CD is 101B, v6.5.0.0, released June 2008.
This CD had minor improvements over the previous release (CD 101A).

Business Writing
Latest CD is 110A, v6.4.2.7, released September 2007.
This was a major upgrade of this title from the earlier program Report Writer for Business. It only supports small network licences.

Results Manager
Latest online release is v3.7.2.653, released October 2013.
Latest CD 102C v3, released March 2013.
This CD works with other Clarity large network installations.
The previous CD, 102A, works with Clarity small network installations.

6. How do I get a summary view of individual student results in the Practical Placement Test (PPT)?

In Results Manager you can select a user, users or a group to generate reports. If you then select ONLY...
In Results Manager you can select a user, users or a group to generate reports. If you then select ONLY...
In Results Manager you can select a user, users or a group to generate reports. If you then select ONLY one program, and that program is PPT, a summary button will appear. Clicking on that will generate the proper report for student results in PPT.

7. How do I update my browser to display the latest version of the program?

Most of the time it is automatically updated, but occasionally your browser may display the old content...
Most of the time it is automatically updated, but occasionally your browser may display the old content...
Most of the time it is automatically updated, but occasionally your browser may display the old content / program version. Here are some procedures for you to clear the cache content in your browser: http://www.wikihow.com/Clear-Your-Browser's-Cache

In addition to the browser's cache, there is an extra step in clearing your Flash Player cache. You will need to go to the link here. Then remove the tick at the bottom (Store common Flash components...), confirm to delete, then tick to add it back again. This will clear the Flash Player's cache.

8. Are my scores from Road to IELTS included in the test?

No. Your scores in Road to IELTS are only saved for your own information. You can click on My Progress...
No. Your scores in Road to IELTS are only saved for your own information. You can click on My Progress...
No. Your scores in Road to IELTS are only saved for your own information. You can click on My Progress to see what exercises you have done and your score for those exercises.

9. I am using Moodle / Sakai / BlackBoard (My LMS is SCORM-compliant), I would like to test the compatibility of Clarity programs.

This is easy to do as you can download some sample content (a unit from Active Reading, Business Writing,...
This is easy to do as you can download some sample content (a unit from Active Reading, Business Writing,...
This is easy to do as you can download some sample content (a unit from Active Reading, Business Writing, Road to IELTS or It's Your Job) in the form of a SCORM learning object. You can import this into your LMS, and it will connect to the software and content running on our server. Your LMS will pass information to it and it will report back to the LMS.



If your LMS supports objectives, you can now get detailed progress records. You don't need to do anything to get this new function if you are running with Clarity hosting. Please contact us (support@clarityenglish.com) to upgrade if you are self-hosting.

Most Clarity programs are SCORM-compliant, such as: Active Reading, Business Writing, Clear Pronunciation, Customer Service Communication Skills, English for Hotel Staff, It's Your Job, Study Skills Success, Tense Buster.

You can create your own content in Author Plus and publish it as a SCORM object. Do let us know (support@clarityenglish.com) if you have any trouble doing this.

10. I am not taking the IELTS test but I want to use Road to IELTS online. Where can I buy it?

Road to IELTS Last Minute is provided exclusively for registered IELTS candidates with the British Council....
Road to IELTS Last Minute is provided exclusively for registered IELTS candidates with the British Council....
Road to IELTS Last Minute is provided exclusively for registered IELTS candidates with the British Council. If you would like to purchase access to the Full version of Road to IELTS, please click here.
You may want to try these keywords:
Press enter to search immediately.