Please use keywords to search for the support you need, such as "SCORM", "bandwidth", "network". Or, if you prefer, use the form below to simply ask us your question.

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Contact our Support Team at or fill in the enquiry form here.

Technical support pledge

My aim is to ensure you have smooth, trouble-free use of any software you purchase from Clarity. I therefore guarantee to find a fast and effective solution to any technical problems related to Clarity software, or provide a full refund.

Dr Adrian Raper,

Technical Director

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Popular Information

* Adobe Flash Player (v10.2 or higher) has to be installed in your browser.

# Win8 & Win10: You will need to update the shortcut on the desktop in order to by-pass Flash Player checking.

^ Win Server 2008 & Win Server 2012: You may need to get a SONY SecuROM patch from Clarity.

To find out the compatibilities of all our programs, please click here.

For Clarity's policy on supporting Flash, see

For the detailed information of our programs, please click here for our PDF version.