Terms and conditions

Disclaimer

While making every effort to keep this website up to date, Clarity Language Consultants Ltd. does not represent or warrant that the information accessible via this website is accurate, complete or current. Price and availability information is subject to change without notice. Except as specifically stated on this website, to the fullest extent permitted by law, neither Clarity Language Consultants Ltd. nor any of its affiliates, directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this website or the information, content, materials or products included on this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (but not limited to) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

Copyright

Unless otherwise specified the content of all pages of this website are owned by or licensed to Clarity Language Consultants Ltd. If you would like to reproduce any material on this site, please contact Andrew Stokes.

Cookies

This website uses cookies to hold a temporary ID that lets you log in to the programs you have subscribed to (often called a session ID). It is not used to track you or hold any personal information at all.

Statement of privacy

Clarity Language Consultants Ltd. is committed to protecting the privacy of those using our website. Any personal information provided by you is used only to help us provide a better service to you and for us to identify your needs and requirements. We do not pass any personal information to third parties, except to Clarity's partners in your country to provide a product or to enhance our service to you. (Unless we tell you differently, these companies do not have any right to use the personally identifiable information we provide to them beyond what is necessary to assist us.)

Clarity data protection policy

This statement of data protection applies to all data entered by an institution about their students, and by students themselves. It also applies to progress records generated by the Clarity programs and stored in the system.

Details about users that are entered into Clarity programs are available for any user with appropriate, licensed access. Teachers can access all details about their students using Results Manager; a student can only see their own details. A teacher's access is restricted to data on students in their own group only. An account administrator can see all details for that account.

All data is available to limited Clarity staff for support work. We do not allow any outside party to access the database directly. We reserve the right to provide usage information about the programs to potential customers and academics only after all personal and institutional data has been anonymised.

Commercial and biometric data are never requested or stored. Any customer who wishes to correct data can do so by supplying their name and password as used to log in to our system.

When a user is deleted from the system, all records relating to them are automatically deleted or anonymised. When an insitution's licence expires, users and their records are archived. The archive database is kept for one year and then cleared out.

Daily backups are made of the database and kept in a secure zone for one month. Then one copy per month is put onto offline media and the rest deleted.

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